Privacy policy
This privacy notice tells you how Charity Mentors looks after your personal information, your privacy rights and how the law protects you.
Who we are
Charity Mentors is a Charitable Incorporated Organisation (CIO), registered no. 1164429. If you have any questions about our privacy policy, please email info@charitymentors.org.
The information we use:
We only collect relevant personal information that enables us to pursue our mission to provide leaders of the Oxfordshire voluntary sector with effective mentoring and to facilitate strategic thinking and skilful leadership. This includes:
Name
Contact details such as email address and phone numbers
Job title
Details of the mentoring project including your feedback
We do not pass these details to any other third party, apart from our use of software to manage events and email communications.
How the law protects your personal information
We promise to keep your data safe. Your privacy is also protected by Data Protection law. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. The law says we must have one of the following reasons to use your personal information:
To fulfil a contract we have with you, or
When it is in our legitimate interest, or
When you have given consent.
A legitimate interest is when we have a business reason to use your information. But even then, it should be in line with your reasonable expectations and must not unfairly go against your right to privacy.
What we use your personal information for
Here is a list of all the ways that we may use your personal information, and the business reasons for this, which also explains our legitimate interests.
To inform and give guidance about our services and to develop and carry out marketing activities - this helps us to realise our mission for a healthy not-for-profit sector led by confident leaders with clear strategic purpose.
To provide a newsletter for previous and potential mentees - this reminds people about our service and informs them about new services and developments, building a supportive community for charity leaders.
To deliver our services: We need this to fulfill the contract we have with you to deliver mentoring services.
To review and continuously improve our services - ensuring that our services meet the needs of the charity sector we serve.
To manage our relationship with you or your organisation - keeping our records up to date, working out which of our services may interest you and telling you about them.
To provide testimonials to grow our service and impact.
We will obtain consent for this.You have the ‘right to object’, the right to ‘restrict processing’ and the ‘right to erasure’ of your personal information if there is no need for us to keep it.
As we understand under The Privacy and Electronic Communications Regulations (PECR) https://ico.org.uk/media/for-organisations/documents/1555/direct-marketing-guidance.pdf, where we have personal email addresses from a source (such as the Press, a web-site, Award Nominations, a colleague recommending you, or any other source), other than you providing your consent, we need to obtain consent. We will, therefore, call you, acknowledge the source of your details and not store your details or make further contact unless we have your consent.
There may be legal reasons why we need to keep your data, for example to keep it on a suppression list if you no longer wish to receive communications. But please contact our Executive Director at info@charitymentors.co.uk if you think that we should not be using it.
How long we keep your personal information
We will keep your data for as long as there is a legitimate interest in the service that we offer, or when we receive notice from you that you would like it erased.
How to update your personal information
You have ‘the right to rectification’ of your personal information. If you think your personal information is inaccurate or incomplete, please contact us at info@charitymentors.org and we will update it.
How to withdraw your consent
You can withdraw your consent to use your data at any time. Please contact us at info@charitymentors.org if you want to do so.
How to complain
Charity Mentors aims to meet the highest standards when collecting and using personal information. If you are unhappy with how we have used your personal information, please contact any of the trustees to discuss.
You also have the right to complain to the Information Commissioner’s Office where you can report a concern.
Cookie Statement
This statement explains how we use cookies on our web pages (i.e. those with URLs containingcharitymentors.co.uk).
How we use cookies
Most of our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allow us to improve our website.
Types of cookies we use
We use the following types of cookies:
strictly necessary cookies – these are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for, like online application forms, cannot be provided;
performance cookies – these cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works; and
functionality cookies – these cookies allow the website to remember choices you make and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of the web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Specific cookies we use
Cookies may be set either by our website (“first party cookies”), or by a third party website (“third party cookies”). The tables below identify the cookies we use and explain the purposes for which they are used.
First party cookies
Google Analytics Cookies
Cookie names: _ga, _utma, _utmc, _utmz
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited. Overview of Google Analytics privacy
Managing your cookies
We provide a banner for you to choose how to manage non-essential cookies.
Select “Accept all” to agree to our use of cookies and similar technologies to enhance your browsing experience and help us manage security, analytics and customization.
Select ”Manage cookies” to make more choices or opt out.
Changes to our Cookie Statement
Any changes we may make to our Cookie Statement in the future will be posted on this page and, where appropriate, notified to you.