Work with a Charity Mentor

We work with anyone involved at the strategic level of the organisation including chairs, trustees, managers and directors but we always seek permission from trustees before becoming involved. Please note, our service is only available for organisations based in Oxfordshire. Some of our mentees have been very experienced (possibly even acting as mentors for other people themselves) and some of our mentees have been people just starting out in the not-for-profit sector. Click here to see what they say about the benefits of working with a charity mentor.

• Decisions about the future development and direction of the organisation.
• Decisions concerning organisational structure and staffing.
• Exploring how an organisation might move to the “next step” in terms of growth and sustainability.
• Positioning and purpose of an organisation to enable strategic focus and better funding applications.
• Support with strategic plans given changes in the funding environment.
• Working with trustees more effectively or using volunteers more effectively.
• Being new in role as a manager or CEO. Helping to think about change and focus.
• Governance issues.
• Team building and support.
• From 2019, in response to demand from charity leaders, we now offer a JOINT mentoring service for chairs and CEOs together. This mentoring is specifically aimed at working together on the organisational strategy: Clarifying roles, processes and content generation. We think it might be particularly useful with the arrival of a new chair or new CEO. It provides an opportunity to openly discuss and clarify roles and boundaries at the beginning of this vital relationship and helps to set expectations and a sound working relationship for the future.

Yellow Submarine: The challenge for Yellow Submarine was to become a more sustainable social enterprise and to reduce its reliance on grants and trusts whilst trying to grow and to increase services for their beneficiaries. Running a social enterprise meant that the CEO found it very difficult to devote time to achieving this aim. Our mentor was asked to help the CEO to focus on this challenge and to assess and redefine the strategy of Yellow Submarine.

Reducing the Risk: Reducing the Risk was looking to make a step-change in their service development, moving from a small charity to developing an enterprise with training ‘packages’ and national networks. The challenge was to bring all their ideas together in an effective way. Our mentor’s role was to help the trustees articulate their shared values and to develop a sense of shared ownership in their strategic direction and goals.

South Oxfordshire Food and Education Alliance (SOFEA): SOFEA’s primary motivation for working with a Charity Mentor was to get help with governance and with its  structure in bring two companies together. Our Charity Mentor worked with SOFEA on strategies to bring the two companies together and combine the Board of Trustees whilst successfully dealing with the governance issues surrounding the change.

Talking Shop: The Talking Shop project was only four years old when Charity Mentors got involved. It was at an exciting but demanding stage of growth. There were so many new things they wanted to develop but never enough hours in the week to achieve the new developments and improve the running of their existing services. Our Charity Mentor worked with the chair of Talking Shop to help her with the task of leading the team and achieving the focus and development desired.

• CONNECT– Contact Charity Mentors and arrange a telephone conversation with the coordinator to establish whether your project is suitable and, if so, outline what your objectives might be.
• SHARE – If you are the CEO/manager of the organization, we ask that you share the fact that you are thinking of working with us with your trustees/board. If you are a trustee/chair, share with your fellow trustees. It makes sense in an organization with collective responsibility that everyone is aware of support at a strategic level. We ask your permission to contact your chair, or other trustees, to explain our role. We need email confirmation from them that they are on-board before we move forward.
• SELECT– We will then help you find the best mentor for your needs so that you can arrange a meeting. The aim of this first meeting is for you and the mentor to decide if you would like to work together on a project and to clarify your goals. You are not committed to working with Charity Mentors until after you have had this meeting.
• FOCUS– If you both feel that you can work together productively, you then have a period of around 4-months in which to complete the mentoring project. This might entail just a couple more meetings, or five or six. The whole project is designed around you, your organisation and your needs. The important thing is that you use your mentor whilst you have them!
• REVIEW– At the end of the project we ask you to complete a feedback form and we arrange to check-back with you after a period of around 6-months.
• REFER– The service is free-of-charge and completely confidential between yourself and Charity Mentors although we do ask if you would help us to spread the word and, at a minimum, you summarise the project outcomes to report back to trustees.

To learn more about the potential impact on your organisation and the benefits of working with a mentor, check out our latest Charity Mentors Impact Report 2017